Tuesday, May 26, 2015

Throwback Tuesday - Martin Wiles

Validate The Message

I was once employed with a local tax office. Customers could pay online with credit and debit cards, but our in house system wasn’t set up to process them. Cash and checks were the only methods of payment. Since most people didn’t carry cash we received numerous checks. 

Mixed in the checks were a few with inadequate funds to cover them. The Treasurer established rules dictating what information tellers must have when taking a customer’s check in order to safeguard our interest. They were typical: correct date address and phone number, driver’s license number and signature. And of course the teller’s initials. Some of these items only helped determine who took the check but some actually validated it. Without the correct date and a signature, the bank would likely return it. Read more...

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